Reference

Legal terms for your c35 account

Baccarat, Lucky Wheel and Aviator sit inside a legal framework that explains how your account, wallet records and personal data are handled at c35.

India legal accessAccount data rightsUPI record contextCookie choices
c35 Legal terms for your c35 account
LEGAL CONTACTS

Reach us about legal requests

Legal requests need clear routing, so we separate account help from data, cookie and document requests.

Email case record Use email when you need a written record for a legal request. Send the account email, date range, and request type; we reply with the next step after matching the account.
Chat escalation Start with chat for account access, cookie choice or payment-record questions. If the issue has legal weight, we create an internal case and move the reply to email for clearer tracking.
Document request For identity, name change or withdrawal verification, we may ask for readable documents. Upload only through the secure account channel we provide, not through open social replies or public posts.
DATA CARE

How we handle account records

Our legal handling focuses on records you can recognise: account details, login events, wallet entries, payment references, device data, cookie choices and support messages.

Account data

We collect the details needed to create and manage your account, such as name, contact data, login credentials and verification…

Payment records

UPI, Paytm, PhonePe and Google Pay entries are stored with reference IDs, timestamps and status marks.

Cookie choices

Cookies help keep sessions active, remember basic preferences and measure site use.

Security checks

We watch for unusual login patterns, repeated failed attempts and device changes.

Retention periods

Some records must remain for tax, fraud-control, dispute or legal reasons.

Change requests

You can ask to correct account details, receive a copy of certain records, or request deletion where the law allows…

Legal questions before you join

These answers explain how the legal page applies when you open an account, use the wallet or contact us about your data. They are written for India access, but local law still matters. If your question depends on your state, payment record or identity status, send us the account email and enough detail for a proper case check.

You may open an account only where local law permits access and you meet the eligibility rules that apply to you. We may request identity checks before allowing withdrawals, account edits or data changes.

We collect account details, contact data, login activity, device signals, payment references and support messages. We use them to run the account, process legal requests, protect access and keep wallet records accurate.

We store payment references, timestamps, amounts and status codes so deposits and withdrawals can be matched to your wallet. These records also help us answer chargeback, dispute and tax-related requests.

Yes. You can contact support from your account email and ask for a copy of certain records. We may verify your identity first and may withhold data where law or security rules require it.

You can ask us to correct inaccurate details or delete data where the law allows it. Some records may remain for disputes, tax, fraud-control or legal duties before they can be removed.

Cookies can support session security, preference storage and site measurement. Required cookies may be needed for account access, while other settings can often be changed through your browser or account controls.

Email us from the address linked to your account and include the request type, dates and any payment reference. We will route the matter to the right team and reply with next steps.