Reference

Terms for your c35 account

Baccarat, Lucky Wheel, Football Strike and Aviator each sit under the same Terms & Conditions, so your account, wallet and game access follow one clear rule set.

Account rulesWallet termsUPI contextIndia access
c35 Terms for your c35 account
CONTACT ROUTES

Support paths for terms questions

If a term affects your account, payment, game settlement or access, contact us before you continue using the lobby.

Live chat Use chat when a term affects an active session, wallet balance or settlement display. Share your account email, the game name and the payment reference if UPI, Paytm or PhonePe is involved.
Email support Email is useful for written questions about account closure, document checks, payment ownership or a change in these Terms & Conditions. We keep the thread so you can refer back to the answer.
Account desk For access or eligibility issues, ask the account desk to check your status against the current terms. Availability depends on local law and is provided where local law permits.
DATA PRACTICE

How terms affect your account data

The Terms & Conditions work with our privacy, cookie and security practices because account use leaves records we must handle carefully.

Account data

We use your account data to apply eligibility rules, confirm ownership, process wallet activity and respond to term-related requests.

Payment records

UPI, Paytm and PhonePe references help us match deposits and withdrawals to your wallet.

Cookie use

Cookies help us keep session state, remember consent choices and detect login risk.

Security checks

We may ask for extra verification when the terms require ownership checks, withdrawal approval or account recovery.

Record retention

We keep term-related records for as long as needed to handle disputes, payment tracing, legal duties and account history.

Change requests

You can contact us to ask for correction, access, closure or clarification about data used under these terms.

Common Terms & Conditions questions

These answers explain how the Terms & Conditions apply when you create an account, use a wallet, enter games, request withdrawals or contact us about your data. They are written for India account use and should be read with the current policy text. If your situation involves local restrictions, access depends on local law and is available where local law permits.

They apply when you create an account, log in, add funds, enter a game, request a withdrawal or contact support. Continued use of the site means you accept the current terms.

The terms require payment details to match your account and wallet records. We may check ownership, amount, timing or reference data before crediting funds or approving a withdrawal.

Access depends on local law and is available where local law permits. If your location, device signal or account details show a restricted area, the terms allow us to limit access.

The game rules and these terms decide settlement. We check provider records, round status and account balance history before correcting or confirming any result shown in your wallet.

Contact support with the field you want corrected and the reason for the request. We may ask for proof before changing identity, payment or wallet records linked to the terms.

A withdrawal can be delayed if we need to verify account ownership, payment source, game settlement or unusual activity. We will use the account record and payment reference to assess the request.

We may update this page when account rules, payment checks, game settlement terms or legal requirements change. You should read the current version before continuing to use your account.