Reference

How c35 protects your account data

Your c35 account connects Baccarat, Aviator, Bingo and wallet activity to a single privacy record, so we can show what data we collect and why.

Account dataCookie choicesUPI recordsPrivacy requests
c35 How c35 protects your account data
CONTACT ROUTES

Reach us about privacy requests

Privacy requests work better when they reach the right team with enough detail to verify your account.

Email Desk Send your privacy request to [email protected] from the email linked to your account. Include your username, a clear request and any payment reference you want us to check, but never share UPI PINs.
Chat Help Our chat team can confirm how to raise a privacy ticket after login. They may ask for account identifiers, session time and device type, then pass the request to the privacy team.
Wallet Records For UPI, Paytm, PhonePe or Google Pay privacy queries, include the transaction ID and date. We use those details only to find the record and answer your request.
DATA CARE

How we manage data, cookies and security

We write this policy around the data you actually share while opening an account, entering the lobby, using the wallet or contacting support.

Account Data

We store the name, mobile number, email address and login details you provide so the account can be maintained, recovered…

Cookie Choices

Cookies remember your session, language preference, device signals and referral source.

Wallet Records

UPI, Paytm, PhonePe and Google Pay references are matched with your wallet activity, payout requests and dispute checks.

Security Checks

When you log in, we may record IP address, device type, failed attempts and session duration.

Retention Windows

We keep account and payment records only for as long as needed for service, legal, tax, fraud prevention and dispute…

Change Requests

You can ask us to correct contact details, update account data or consider deletion where law allows.

Privacy Policy questions for your account

These answers explain how the Privacy Policy works when you create an account, use wallet options, allow cookies or contact us about your data. They are written for India, but access and eligibility still depend on local law and remain available where local law permits. For account-specific privacy requests, write to us from your registered email so we can verify you safely.

We collect the details you enter, such as name, mobile number, email, login credentials and region. We also record device and session data so we can protect access and keep your account records accurate.

These payment names appear because wallet activity creates privacy records. We may store transaction IDs, timestamps, amounts, status messages and support references so deposits, payouts and disputes can be checked.

Yes. Contact [email protected] from your registered email and explain what should change. We may ask for proof before changing records that affect account access, payments or legal reporting.

Cookies help us keep you signed in, remember device settings and run security checks. You can clear them in your browser, though some account checks may repeat on your next visit.

Only teams that need to answer the request, verify identity or maintain legal records can access it. We do not sell your privacy request, and we restrict internal access by role.

We keep payment records for the period required for wallet reconciliation, disputes, tax and legal duties. When the period ends, we delete records or make them anonymous where allowed.

Yes. Access or eligibility depends on local law and is available where local law permits. Local rules may also set how long certain account or payment records must be kept.